S&C Seeks Telephone Operator-Receptionist

Posted: 03/21/2024

JOB INFO

  • Job Identification: 103874
  • Job Category: Administration
  • Degree Level: High School Graduate
  • Job Schedule: Full time
  • Job Shift: 1
  • Locations: Chicago, IL, United States (On-site)

JOB DESCRIPTION

Job Summary

This position performs administrative support by answering and directing incoming calls, greeting visitors at the reception desk, and other clerical duties.

The hours for this position are 9am - 5pm CST. Monday - Friday

The responsibilities of this position include, but are not limited to, the following:
  • Operating telephone switchboards in the company lobbies to answer and direct incoming calls and place outgoing calls.
  • Assisting internal and external callers with call routing by identifying proper extensions and directing calls.
  • Welcoming and directing visitors by identifying visitor needs.
  • Contacting receiving host(s).
  • Following proper log-in and log-out protocols.
  • Preparing and maintaining the Visitor Board.
  • Maintaining and issuing headsets/receivers and transmitters for planned visits when requested.
  • Maintaining a safe and clean reception area.
  • Opening and securing the lobby area at the start and end of the assigned shift.
  • Assisting the Office Services group which may include receiving incoming packages, delivering, and picking up mail, etc.
  • Must be flexible with the work shift.

To select this job as one of interest to you, at a minimum, you must have the following:
  • At least 6 months experience operating a switchboard and working in an office setting, handling multiple tasks in an environment where interruptions occur regularly.
  • Exceptional oral communication skills.
  • Must perform in a professional manner.
  • Basic computer knowledge to send and answer email, check telephone directory and prepare correspondence.
  • Good telephone etiquette and ability to respond to routine telephone inquiries.
 
MAJOR PHYSICAL DEMANDS
  • All physical demands are those normally associated with an office position.

TO APPLY
ABOUT US
In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.

With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership. 

S&C’s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture. 

ABOUT THE TEAM
On the (Admin, HR, General Management, Strategy, IT, F&A, HSE, S&L) team, we are responsible for several core business functions and collaborate with departments across S&C to collectively achieve S&C's mission. We are key players in facilitating how S&C provides long-term value to our employee owners. Always focused on the big picture of revolutionizing the energy sector, we take pride in the impact we have on S&C by empowering our team members to succeed.

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