Location: Bartleby’s Homemade Ice Cream, 1943 W Byron St, Chicago, as well as off-site event locations; remote work possible
Work hours: Up to 20 hours per week; will vary based on event schedule and business seasonality
Bartleby’s is seeking an engaging, creative team member to drive growth in local awareness, sales and event bookings. The ideal candidate will be enthusiastic about both working behind the scenes to develop strategies and manage logistics and engaging with the community through running events and creating new business opportunities. We seek an energetic individual to represent our fun and funky brand with creativity, passion, and confidence.
Responsibilities
Marketing
- Develop marketing strategies based around product launches, events, holidays, and overall business priorities, in collaboration with Bartleby’s owners
- Plan and execute marketing tactics via social media, website, print media, events, PR outreach, and other channels
- Maintain calendar of marketing activities
- Script, film, edit, and produce in-house short-form videos for social media (Instagram Reels, TikTok, YouTube Shorts)
- Manage communication with followers on Bartleby’s social media platforms
- Keep all staff informed of current marketing campaigns
- Use Bartleby’s Canva account to create flyers, social media posts, print materials, and other design collateral
- Update website with content related to marketing campaigns and messaging
- Field donation and sponsorship requests and coordinate fulfillment of donated goods and services
- Plan and execute on-site and off-site events including workshops, Bartleby’s parties, customer parties, BartleBike events, markets, festivals, and others
- Get out in the neighborhood to foster customer and venue relationships that drive Bartleby’s catering business
- Manage customer correspondence and invoicing for parties and events
- Work on-site and off-site events or ensure appropriate staff is scheduled
- Coordinate with other staff to ensure availability and timely delivery of ice cream and supplies for events
- Educational background in marketing or communications OR applicable work experiences
- Food service background a plus
- Passion for building a brand and being a brand ambassador in the community
- Strong working knowledge of Instagram, TikTok, and YouTube
- Working knowledge of Canva
- Experience with website content management and graphic design a plus
- Writing
- People skills
- Creative collaboration
- Storytelling and humor
- Organization and time management
- Customer service
- $20 per hour, with the potential for stretch bonuses based on unlocking new revenue goals
- One free scoop per shift, plus 25% employee discount on all other purchases
- 4 paid hours per month volunteer service at approved nonprofit organizations
- Paid sick leave (with notice to a manager) accrued at the rate of 1 hour for every 35 hours worked, starting at date of hire
- Paid leave (for any reason, with prior notice to a manager) accrued at the rate of 1 hour for every 35 hours worked, starting at date of hire
About Bartleby’s
Bartleby’s Homemade Ice Cream was founded in 2024 by Rachel Kamins and Jeff Osborn, both transplants to Chicago who love ice cream and believe our adopted city needs more of it. Our vision was to bring a fun and friendly community-centered shop with great ice cream and creative frozen treats to Chicago’s north side. We make most of our products in-house because we take pride in mastering our craft. We also celebrate the vast ingenuity of Chicagoans by featuring other local makers and artists in our shop. In every aspect, we want to be the most creative ice cream shop in Chicago. The business evolved from Bartleby’s Ice Cream Cakes, a company founded by Rachel in 2019 that sold handmade, gourmet ice cream cakes through its website. With the opening of our beautiful new storefront in 2024, we welcome the community to enjoy a full menu of homemade frozen treats. We want Bartleby’s to be a gathering place for our close neighbors and a destination for farther-flung Chicagoans and tourists alike.
Contact Rachel Kamins, Co-Owner | rachel@bartlebysicecream.com