Job Summary
This position is temporary – seasonal – and ends in the Fall.
This is an hourly, seasonal position that requires availability during business hours, which includes weekends and nights. (Specific work schedule details will be provided to candidates.) We are looking to hire in two waves starting in April to kick off our patio season, and this position will conclude in the fall. This job description includes a general outline of Taproom roles and responsibilities. This position is meant to assist where needed in the Taproom/Patio throughout the shift to aid on the floor and maintain proper pacing of guest flow.
The anticipated pay rate for this position is $11.02/hourly plus tips when working in guest serving roles. When training or performing duties that are not guest serving and receiving tips, the hourly pay rate will be $16.20/hour (actual compensation will be determined based on knowledge, experience, skills, and other factors permitted by law).
Duties/Responsibilities
- Responsible for being aware of daily programming and noting any irregularities or large party/special accommodations to the MOD.
- Manages waitlist and pacing of the floor.
- Welcomes and seats guests in a service-forward, professional manner.
- Communicates clearly between front of house and back of house staff to complete job tasks successfully.
- Completes taproom opening and closing procedures specific to job position.
- Finds opportunities to deliver great hospitality to our customers and our peers.
- Identifies, maintains and promotes a clean and safe working environment with detail.
- Maintains positive and energizing relationships with co-workers and lends a hand outside of your job code when able.
- Maintains service needs by stocking supplies for service in designated areas.
- Provides guest service by setting and clearing tables.
- Acquires and maintains general knowledge of beers, food, and merchandise.
- Reports to work on time and with ample physical and mental energy to perform job duties.
- Represents Half Acre’s culture and avoids situations and behaviors that are not reflective of company values in the workplace and out in the world.
- Takes initiative and / or enlists the help of peers or managers when applicable to problem solve.
- Understands the value of systems and enjoys being empowered and held accountable.
Required Skills
- Can work needed hours of operations (includes nights and weekends for some shifts).
- Demonstrates an ability for customer service.
- Demonstrates cleanliness in compliance with health and safety regulations for beverage and food service.
- Demonstrates great communication skills.
- Desires learning as well as teaching opportunities.
- Has the ability to relate to people with diverse backgrounds.
- Enjoys delivering great hospitality.
- Must obtain necessary city and state certifications to be in food service. (Certification will be provided for hired employees.)
- Possesses self-awareness and an ability to quickly read situations.
- Understands the importance of detail orientation in achieving our mission to deliver outstanding hospitality.
Beneficial Experience
- Previous experience in a restaurant setting preferred, but not required. (On the job training will be provided.)
Physical Requirements
- Able to lift 65lbs and maneuver even heavier kegs and cases of beer.
- Able to work an average of 8 hours on your feet in fast paced environment.
